Terms of service

Terms of service

Effective Date: [10-16-2025]

Welcome to Tortum Perfume USA. By accessing or purchasing from [www.tortumperfume.com], you agree to comply with the following Terms & Conditions.
Please read them carefully before using our website or placing an order.

1. General Information

Tortum Perfume USA operates this website to offer premium fragrances, home diffusers, and related products.
By visiting or shopping on our site, you confirm that you are at least 18 years old or have consent from a parent or guardian.

We reserve the right to update or modify these Terms at any time. Changes will take effect immediately once posted on the website.

2. Products & Descriptions

We strive to ensure all product descriptions, images, and pricing are accurate. However, occasional errors may occur.
Tortum Perfume reserves the right to correct any inaccuracies and update information without prior notice.

All our products are designed for personal use only and are not intended for resale.

3. Pricing & Payments

All prices are listed in U.S. dollars (USD) and include applicable taxes unless stated otherwise.
We accept secure online payments through trusted third-party processors.
By completing a purchase, you authorize us to charge your selected payment method for the total order amount.

4. Shipping & Delivery

Orders are processed within 1–2 business days and shipped within 5–7 business days depending on your location.
Delivery times may vary due to external factors beyond our control (such as weather, customs delays, or courier service issues).

Once shipped, you’ll receive an email confirmation with tracking details.

5. Returns & Exchanges

Due to hygiene and product safety standards, opened perfumes cannot be returned or exchanged.
If your order arrives damaged, defective, or incorrect, please contact us within 7 days of delivery at support@tortumperfume.com, and we’ll gladly assist with a replacement or refund.

6. Intellectual Property

All content on this website — including images, text, graphics, and logos — is the property of Tortum Perfume USA and protected by copyright and trademark laws.
You may not copy, reproduce, or distribute any part of this site without prior written permission.

7. Limitation of Liability

Tortum Perfume USA is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use our products or website.
Our maximum liability shall not exceed the total amount paid for the product in question.

8. User Conduct

You agree not to misuse our website or engage in any activity that disrupts its functionality, including attempts to hack, spam, or compromise security systems.

9. Third-Party Links

Our site may include links to third-party websites. We are not responsible for their content, privacy practices, or terms. Visiting those sites is at your own risk.

10. Governing Law

These Terms & Conditions are governed by the laws of the United States of America. Any disputes shall be resolved under the jurisdiction of applicable U.S. courts.

11. Contact Us

For any questions regarding these Terms, please contact us at:
Email: support@tortumperfume.com
Website: www.tortumperfume.com